{"id":72325,"date":"2025-07-28T06:12:19","date_gmt":"2025-07-28T11:42:19","guid":{"rendered":"https:\/\/avendata.com\/es\/?page_id=72325"},"modified":"2026-04-23T11:20:45","modified_gmt":"2026-04-23T09:20:45","slug":"archivado-sistemas-itsm-tickets","status":"publish","type":"page","link":"https:\/\/avendata.com\/es\/archivado-sistemas-itsm-tickets","title":{"rendered":"AvenDATA &#8211; Sistemas ITSM y de tickets y Archivar datos de forma segura"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"72325\" class=\"elementor elementor-72325\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9f8a74 herobanner2024 new-bn product-sec hed1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9f8a74\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aed7a09\" data-id=\"aed7a09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9eab65b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9eab65b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b263bb0\" data-id=\"b263bb0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb01278 pg-main-head elementor-widget elementor-widget-heading\" data-id=\"eb01278\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><strong style=\"font-family: &#039;Graphik-Black&#039;\">La evoluci\u00f3n tecnol\u00f3gica exige archivar. Nosotros nos hacemos cargo de tu antiguo sistema de gesti\u00f3n de tickets.<br><\/strong><span style=\"font-size: 45px\"> \nCon AvenDATA: Protege tus procesos de servicio y mant\u00e9n su trazabilidad.<\/span><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82989db custom-para-font elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"82989db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Von R\/3 \u00fcber ECC 6.0 bis HANA \u2013 wir archivieren SAP-Systeme aller<br \/>Generationen und Branchenl\u00f6sungen \u2013 vom Bank Analyzer bis zum IS-U-Modul.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19a5dd4 section3_2024 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19a5dd4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ecb3bd9\" data-id=\"ecb3bd9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4a041b7 padding0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a041b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b556862\" data-id=\"b556862\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-040b77f SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"040b77f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>El desaf\u00edo de los sistemas <br> <\/strong>de gesti\u00f3n de tickets obsoletos <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6807e8 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"f6807e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tMuchas empresas se enfrentan a la necesidad de desconectar sistemas de tickets obsoletos o reemplazados como Jira SAP Solution Manager OTRS o ServiceNow durante migraciones a la nube consolidaciones de software o reestructuraciones de servicios tecnol\u00f3gicos. Sin embargo no es posible apagarlos sin m\u00e1s. Los tickets de servicio las solicitudes de cambio los informes de incidencias o los historiales de aprobaci\u00f3n est\u00e1n sujetos a estrictas obligaciones de trazabilidad tanto a nivel interno como frente a terceros.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55dd7d4 new-para-1 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"55dd7d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Retos habituales al gestionar soluciones de tickets antiguas:<\/strong>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb9f9d SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"4cb9f9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Elevados costes operativos: El mantenimiento la infraestructura y las licencias consumen presupuesto de forma permanente.<\/li>\n \t<li>Cargas tecnol\u00f3gicas heredadas: Los sistemas obsoletos suponen graves riesgos de seguridad y dificultan enormemente las actualizaciones.<\/li>\n \t<li>Consumo de recursos internos: Los departamentos de tecnolog\u00eda y soporte deben seguir dedicando tiempo a garantizar el mantenimiento y el acceso a las plataformas.<\/li>\n \t<li>Obligaciones de auditor\u00eda: Los tickets pueden contener informaci\u00f3n muy relevante para auditor\u00edas o inspecciones de la Agencia Tributaria.<\/li>\n \t<li>Protecci\u00f3n de datos: A menudo resulta t\u00e9cnicamente imposible cumplir con los requisitos del RGPD en cuanto a conservaci\u00f3n y borrado automatizado de la informaci\u00f3n.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af2c1f SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"5af2c1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAvenDATA te ofrece la soluci\u00f3n definitiva: Con nuestra plataforma de archivado web ViewBox transferimos los datos de tus tickets desde sistemas como Jira SAP Solution Manager OTRS Remedy o Freshservice a un archivo totalmente seguro. Tu informaci\u00f3n hist\u00f3rica permanecer\u00e1 completamente accesible y almacenada con m\u00e1xima inmutabilidad con absoluta independencia del sistema de origen.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8ed00d0\" data-id=\"8ed00d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bbdcb8 elementor-widget elementor-widget-image\" data-id=\"1bbdcb8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"541\" height=\"400\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-1160135293-541x400.webp\" class=\"attachment-medium size-medium wp-image-72439\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2d8950 section5_2024 padding-botton-0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2d8950\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a60f12\" data-id=\"0a60f12\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d34972 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d34972\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4776140\" data-id=\"4776140\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48724c8 custom_img_2024 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"48724c8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"466\" height=\"530\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-1315211574.webp\" class=\"attachment-full size-full wp-image-72440\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf588a custom_img_2024 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"5cf588a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-1315211574-1.webp\" class=\"attachment-full size-full wp-image-72790\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d8723f9 half_section_right_2024\" data-id=\"d8723f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b81861 SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"8b81861\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Soluci\u00f3n de archivado de eficacia probada <br \/>  <\/strong><span style=\"font-size: 42px\"> Respaldada por m\u00e1s de 17 a\u00f1os de experiencia en proyectos con sistemas de tickets y plataformas ITSM <\/span><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d835351 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"d835351\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA lo largo de los a\u00f1os en AvenDATA hemos desarrollado y optimizado de forma continua el archivado de sistemas de tickets hist\u00f3ricos, perfeccionando nuestra metodolog\u00eda a trav\u00e9s de numerosos proyectos internacionales. Nuestro enfoque estructurado ha demostrado su \u00e9xito ante los requerimientos m\u00e1s exigentes, desde la preparaci\u00f3n para auditor\u00edas tecnol\u00f3gicas hasta la documentaci\u00f3n con plena validez legal de tus procesos de servicio pasados.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-826eaa8 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"826eaa8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEl n\u00facleo de nuestra propuesta es el software ViewBox, un potente sistema de b\u00fasqueda dise\u00f1ado espec\u00edficamente para acceder a los datos archivados de plataformas desconectadas como Jira Service Management, SAP Solution Manager, OTRS, ServiceNow o BMC Remedy.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d6786 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"74d6786\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tViewBox garantiza un acceso r\u00e1pido y con m\u00e1xima inmutabilidad tanto para tus departamentos internos, por ejemplo tecnolog\u00eda, cumplimiento normativo o departamento legal, como para auditores externos o inspecciones de la Agencia Tributaria.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2bc124 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"d2bc124\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tNumerosas empresas multinacionales, incluyendo el 50 por ciento de las compa\u00f1\u00edas del IBEX 35, conf\u00edan en nuestra soluci\u00f3n. Hoy en d\u00eda ViewBox es una herramienta estable, segura y altamente flexible que se adapta a empresas de cualquier tama\u00f1o y que ya est\u00e1 plenamente operativa en Europa, Norteam\u00e9rica y Asia.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67f81e2 section5_2024 padding-botton-0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67f81e2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9801c56\" data-id=\"9801c56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6a75e12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a75e12\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f528140\" data-id=\"f528140\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2de9596 break-title new-title SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"2de9596\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><strong>Acceso seguro y con total trazabilidad a tus tickets archivados  <\/strong><span style=\"font-size: 42px\"> \n<br> en ViewBox<\/span><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9363e09 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"9363e09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIncluso tras la desconexi\u00f3n definitiva de tu sistema de tickets por ejemplo Jira OTRS SAP Solution Manager ServiceNow o BMC Remedy toda tu informaci\u00f3n permanece intacta. Nosotros migramos todos los registros relevantes de tus procesos de incidencias problemas cambios o peticiones de servicio. Los archivamos garantizando su m\u00e1xima inmutabilidad y si lo deseas aplicamos una firma digital certificada para asegurar su plena validez legal.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acd39c2 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"acd39c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tResumen de nuestros servicios:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e1fbd SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"d3e1fbd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Archivado de todos los datos relevantes de los tickets incluyendo historiales de estado marcas de tiempo y archivos adjuntos.<\/li>\n \t<li>Almacenamiento con m\u00e1xima inmutabilidad y opci\u00f3n de firma digital.<\/li>\n \t<li>Generaci\u00f3n opcional de informes y an\u00e1lisis a partir de los tickets archivados.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c55ad17 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"c55ad17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAntes de iniciar el proyecto definimos de forma conjunta qu\u00e9 \u00e1reas de datos vamos a migrar como los tipos de tickets historiales de estado flujos de trabajo o archivos asociados. Tambi\u00e9n determinamos si requerir\u00e1s an\u00e1lisis espec\u00edficos para auditor\u00edas de la Agencia Tributaria estudios internos o fines legales.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29801a7 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"29801a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA trav\u00e9s de ViewBox tendr\u00e1s estos tickets a tu disposici\u00f3n durante a\u00f1os para realizar b\u00fasquedas r\u00e1pidas con total trazabilidad y documentaci\u00f3n respaldada.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0320d7d SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"0320d7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEn caso de necesidad podr\u00e1s generar informes personalizados en cualquier momento lo cual resulta vital para responder a peticiones del RGPD demostrar el cumplimiento normativo o justificar documentaci\u00f3n contractual.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d46af4 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"8d46af4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tYa sea para superar una inspecci\u00f3n de la Agencia Tributaria resolver consultas internas o cumplir con exigencias legales con ViewBox tus tickets hist\u00f3ricos se mantienen estructurados seguros y totalmente accesibles con absoluta independencia del sistema original.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3228577\" data-id=\"3228577\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c9e510 custom_img_2024 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"3c9e510\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"466\" height=\"583\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-170162665.webp\" class=\"attachment-full size-full wp-image-72441\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9e3dfa custom_img_2024 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"d9e3dfa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-170162665-2.webp\" class=\"attachment-full size-full wp-image-72791\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6d5e61 section8_2024 section8_2024_Sap  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6d5e61\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c4e6bd\" data-id=\"3c4e6bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ff33e44 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff33e44\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9bfd50b\" data-id=\"9bfd50b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7876783 new-title SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"7876783\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><strong>Ejecuci\u00f3n \u00e1gil del <br \/> proyecto y beneficio econ\u00f3mico con un ROI medible <\/strong><br><span style=\"font-size: 42px\">   incluso en sistemas de tickets complejos\n<\/span>\n<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a601828\" data-id=\"a601828\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e2aa8a SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"8e2aa8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLa desconexi\u00f3n de sistemas de tickets hist\u00f3ricos como Jira OTRS SAP Solution Manager ServiceNow o BMC Remedy suele completarse en un plazo de tres a seis meses dependiendo de la estructura de la informaci\u00f3n las integraciones y el volumen de datos. Gracias a nuestra metodolog\u00eda estandarizada archivamos vol\u00famenes masivos de tickets de forma eficiente con total trazabilidad y plena validez legal.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7790cab SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"7790cab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tYa hemos completado con \u00e9xito proyectos que abarcan varios millones de tickets. Este proceso incluye la migraci\u00f3n estructurada de datos la conservaci\u00f3n de los historiales de estado completos con sus archivos adjuntos y la generaci\u00f3n opcional de informes personalizados.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-082b79e SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"082b79e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong>Ahorro de costes desde el primer d\u00eda<\/strong>: Nuestros clientes experimentan ahorros significativos poco despu\u00e9s de finalizar el proyecto. Estas reducciones se reflejan especialmente en los gastos de licencias la operaci\u00f3n de los sistemas el mantenimiento y la liberaci\u00f3n de recursos en los departamentos de tecnolog\u00eda.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c1690c SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"1c1690c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEn la gran mayor\u00eda de los casos el retorno de la inversi\u00f3n se alcanza en menos de un a\u00f1o. Esto es posible gracias al apagado definitivo de los sistemas obsoletos y a la consiguiente optimizaci\u00f3n de cargas operativas en tu infraestructura tecnol\u00f3gica.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9922361 sap-section-main sap-section-main-sap elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9922361\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b23fb94\" data-id=\"b23fb94\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8ea7794 sap-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ea7794\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b62888\" data-id=\"7b62888\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d86a15 new-title SectionTitle_2024  elementor-widget elementor-widget-heading\" data-id=\"5d86a15\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><strong>Sistema de tickets: <br><\/strong>\n<span style=\"font-size: 42px\">An\u00e1lisis del sistema<\/span><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6eedfc9\" data-id=\"6eedfc9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dbdcc1 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"3dbdcc1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEl primer paso en cualquier proyecto de archivado de un sistema de tickets es un an\u00e1lisis estructurado de tu plataforma actual. Esta evaluaci\u00f3n proporciona la base para realizar una estimaci\u00f3n totalmente fiable de la duraci\u00f3n del proyecto el volumen de datos y el esfuerzo de archivado independientemente de si utilizas Jira OTRS SAP Solution Manager ServiceNow o cualquier otra plataforma ITSM.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d5244 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"70d5244\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDurante esta fase evaluamos meticulosamente tanto los aspectos t\u00e9cnicos como los operativos incluyendo los siguientes puntos clave:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b2e3d SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"a1b2e3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Las opciones de acceso a la plataforma o a la base de datos subyacente.<\/li>\n \t<li>La estructura el alcance y el volumen de datos de los tickets ya sean incidencias peticiones de servicio o cambios operativos.<\/li>\n \t<li>La relevancia y los requerimientos de conservaci\u00f3n de la informaci\u00f3n para garantizar el cumplimiento normativo ante la Agencia Tributaria.<\/li>\n \t<li>Los historiales completos los flujos de trabajo los archivos adjuntos y las dependencias de integraci\u00f3n.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed96227 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"ed96227\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tConsolidamos todos los hallazgos de este an\u00e1lisis en una propuesta vinculante con precio cerrado que incluye servicios claramente definidos y plazos calculados de forma realista. De este modo disfrutas de la m\u00e1xima seguridad y transparencia para tu planificaci\u00f3n estrat\u00e9gica y la toma de decisiones incluso antes de iniciar el proyecto.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ace861c sap-section sap-section02 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ace861c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-df732f3\" data-id=\"df732f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d36a994 new-title SectionTitle_2024  elementor-widget elementor-widget-heading\" data-id=\"d36a994\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><strong>Sistema de tickets: <br><\/strong>\n<span style=\"font-size: 42px\"> Archivado del proyecto<\/span><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2eb4504\" data-id=\"2eb4504\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2320cbb SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"2320cbb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tTras el an\u00e1lisis del sistema comienza el proyecto de archivado en s\u00ed. Lo gestionamos de forma profesional con total transparencia documental y con el objetivo de liberar al m\u00e1ximo la carga operativa de tu departamento de tecnolog\u00eda.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41e0569 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"41e0569\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDurante nuestra reuni\u00f3n inicial definimos de forma conjunta todos los requisitos organizativos y t\u00e9cnicos. A partir de ese momento asumimos la mayor parte de las tareas operativas por ti:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7904843 SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"7904843\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Configuraci\u00f3n del acceso a los datos o a la API.<\/li>\n \t<li>Exportaci\u00f3n y migraci\u00f3n de la informaci\u00f3n relevante de los tickets incluyendo historiales comentarios y archivos adjuntos.<\/li>\n \t<li>Servicio opcional para la creaci\u00f3n de informes o an\u00e1lisis personalizados a partir de los tickets archivados.<\/li>\n \t<li>Documentaci\u00f3n completa y con m\u00e1xima inmutabilidad de cada paso del proceso.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92f2cd5 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"92f2cd5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tNuestros gestores de proyectos expertos te acompa\u00f1ar\u00e1n durante toda la implementaci\u00f3n garantizando canales de comunicaci\u00f3n claros responsabilidades bien definidas y un consumo m\u00ednimo de tus recursos internos.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a8ca1e SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"1a8ca1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPara concluir llevamos a cabo una fase estructurada de pruebas y validaci\u00f3n. De este modo nos aseguramos de que todos los tickets han sido archivados de forma \u00edntegra correcta y totalmente trazable garantizando su accesibilidad y plena validez legal en el futuro.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-58e001a sap-section sap-section03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58e001a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a7cc6dc\" data-id=\"a7cc6dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bae5ee8 new-title SectionTitle_2024  elementor-widget elementor-widget-heading\" data-id=\"bae5ee8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><strong>Sistema de tickets: <br><\/strong>\n<span style=\"font-size: 42px\"> Resultados del archivado<\/span><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6009f7\" data-id=\"a6009f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e4faa2 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"0e4faa2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAl finalizar el proyecto todos los datos relevantes de tus tickets procedentes del sistema desconectado por ejemplo Jira OTRS SAP Solution Manager o ServiceNow quedar\u00e1n integrados de forma completa y estructurada en nuestra soluci\u00f3n de archivado ViewBox.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b98ef SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"d2b98ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tViewBox es un potente sistema de b\u00fasqueda web que permite a los usuarios autorizados acceder a los tickets de servicio historiales de estado comunicaciones y archivos adjuntos de forma r\u00e1pida segura y con m\u00e1xima inmutabilidad incluso a\u00f1os despu\u00e9s del apagado del entorno original.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aeb668 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"9aeb668\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSi lo solicitas podemos generar informes personalizados a partir de los tickets archivados sin requerir ning\u00fan tipo de acceso al sistema inicial. Esto resulta vital para realizar an\u00e1lisis operativos aportar pruebas jur\u00eddicas o responder a requerimientos del RGPD y de la Agencia Tributaria.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12187eb SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"12187eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tTras la correcta validaci\u00f3n del entorno la plataforma antigua puede apagarse definitivamente. Como cierre del proyecto te entregamos una exhaustiva documentaci\u00f3n t\u00e9cnica y de procedimientos que detalla de forma clara y trazable cada paso ejecutado destacando especialmente los siguientes aspectos:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0306931 SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"0306931\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>El m\u00e9todo y la estructura empleados para la migraci\u00f3n de la informaci\u00f3n<\/li>\n \t<li>El volumen total y la procedencia de los contenidos archivados<\/li>\n \t<li>Las distintas fases de prueba y aceptaci\u00f3n llevadas a cabo<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9eee24 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"b9eee24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAdem\u00e1s registramos cada paso del proyecto desde la primera exportaci\u00f3n hasta la validaci\u00f3n final y la posible eliminaci\u00f3n del sistema de origen en nuestra propia plataforma interna Jira para garantizar la m\u00e1xima seguridad documental. As\u00ed aseguramos que todo el proceso sea auditable y no deje lugar a dudas incluso ante auditores e inspectores externos.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f89cca8 section5_2024  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f89cca8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b973dc1\" data-id=\"b973dc1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a4e19fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4e19fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8674313\" data-id=\"8674313\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed7d099 new-title SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"ed7d099\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><strong>Sistema de b\u00fasqueda para sistemas de tickets archivados   <\/strong><br><span style=\"font-size: 42px\"> Acceso a los historiales de servicio con total independencia del sistema original<\/span><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8641e3d SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"8641e3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCon ViewBox AvenDATA te ofrece una potente soluci\u00f3n web para acceder al contenido archivado de sistemas de tickets ya desconectados como Jira OTRS SAP Solution Manager ServiceNow Remedy y otras plataformas ITSM.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2705e SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"9e2705e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA trav\u00e9s de una interfaz web muy intuitiva puedes buscar analizar y exportar de forma estructurada los tickets archivados junto con sus comentarios historiales de tramitaci\u00f3n archivos adjuntos y niveles de escalado. Toda esta informaci\u00f3n est\u00e1 disponible en cualquier momento y desde cualquier lugar del mundo.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b151375 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"b151375\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tViewBox te permite:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d5bcf6 SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"9d5bcf6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Disfrutar de un acceso r\u00e1pido a tickets individuales o a historiales completos.<\/li>\n \t<li>Realizar b\u00fasquedas en todos los contenidos archivados incluyendo los estados y los flujos de trabajo.<\/li>\n \t<li>Generar informes estructurados para auditor\u00edas o evaluaciones operativas internas.<\/li>\n \t<li>Configurar un acceso basado en roles para los departamentos corporativos el \u00e1rea de tecnolog\u00eda los equipos de revisi\u00f3n o los inspectores externos.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4f65c SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"cc4f65c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tUna caracter\u00edstica muy destacada de ViewBox es el borrado automatizado de la informaci\u00f3n. Bas\u00e1ndose en los plazos de retenci\u00f3n previamente definidos los tickets archivados se eliminan de forma sistem\u00e1tica trazable y basada en reglas sin requerir ning\u00fan tipo de esfuerzo manual. De este modo aseguras el estricto cumplimiento del RGPD y de las normativas de la Agencia Tributaria a largo plazo garantizando siempre la m\u00e1xima inmutabilidad.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c72485 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"7c72485\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLa infraestructura en la nube subyacente cuenta con la certificaci\u00f3n ISO 27001 y se somete a rigurosas auditor\u00edas de seguridad de forma peri\u00f3dica. Adem\u00e1s si los requisitos de seguridad y cumplimiento normativo de tu corporaci\u00f3n lo exigen ViewBox tambi\u00e9n puede implementarse de forma local directamente en tus propios servidores.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f445f7a\" data-id=\"f445f7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-873b043 custom_img_2024 elementor-widget elementor-widget-image\" data-id=\"873b043\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"395\" height=\"725\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/04\/Group-419-1.png\" class=\"attachment-full size-full wp-image-58061\" alt=\"Diagrama del sistema ViewBox para archivado inteligente de datos Oracle\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ffeb7 elementor-align-center new-theme_btn theme_btn theme_btn_2024 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"c8ffeb7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/avendata.com\/es\/producto-viewbox-archivado-sistemas-legacy\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubre nuestra soluci\u00f3n ViewBox...<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-187928e section5_2024 padding-botton-0 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"187928e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c87382e\" data-id=\"c87382e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d28d7e0 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d28d7e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e42560\" data-id=\"1e42560\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de06c42 custom_img_2024 elementor-widget elementor-widget-image\" data-id=\"de06c42\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"541\" height=\"441\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-2174258920-1.webp\" class=\"attachment-full size-full wp-image-72483\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4dda091 half_section_right_2024\" data-id=\"4dda091\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a51c846 new-title SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"a51c846\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><strong>ViewBox \u2013 Ihre Br\u00fccke  <\/strong><span style=\"font-size: 42px\">  <br>zu archivierten Ticketsystemen der Vergangenheit \n<\/span><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-668e5d1 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"668e5d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOb f\u00fcr Fachabteilungen, interne Revision, Datenschutzbeauftragte, Wirtschaftspr\u00fcfer oder Rechtsabteilungen: Mit ViewBox bleiben Ihre archivierten Tickets aus stillgelegten Systemen \u2013 z.\u202fB. Jira, SAP Solution Manager, OTRS oder ServiceNow \u2013 vollst\u00e4ndig durchsuchbar, nachvollziehbar und rechtssicher verf\u00fcgbar. Und das ganz ohne Zugriff auf das urspr\u00fcngliche Ticketsystem.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-222c7ef section3_2024 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"222c7ef\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5adcbc8\" data-id=\"5adcbc8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-936a6fd elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"936a6fd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b14f8ad\" data-id=\"b14f8ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a80d58f elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"a80d58f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"477\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-1266648617.webp\" class=\"attachment-full size-full wp-image-72444\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00f01c3 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"00f01c3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/07\/iStock-1266648617-1.webp\" class=\"attachment-full size-full wp-image-72792\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-62e4315\" data-id=\"62e4315\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-939760c new-title SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"939760c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><strong>\u00bfTodo listo para dar  <br \/>\n<\/strong><span style=\"font-size: 42px\">el siguiente paso?<\/span>\n<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49f068 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"b49f068\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEn una session de consultor\u00eda gratuita de una hora con nuestros expertos analizaremos conjuntamente el sistema de tickets que deseas desconectar por ejemplo Jira SAP Solution Manager OTRS o ServiceNow. Te mostraremos en directo c\u00f3mo archivar los datos de tus tickets de forma eficiente y c\u00f3mo mantener toda la informaci\u00f3n disponible segura y bien estructurada a largo plazo.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed29059 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"ed29059\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tDurante esta sesi\u00f3n obtendr\u00e1s:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb46f4 SectionPara_20241 elementor-widget elementor-widget-text-editor\" data-id=\"fcb46f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Una definici\u00f3n precisa sobre la estructura de los datos los campos a migrar y el modelo de acceso.<\/li>\n \t<li>Una demostraci\u00f3n en vivo de nuestra soluci\u00f3n de archivado ViewBox.<\/li>\n \t<li>Una explicaci\u00f3n detallada sobre c\u00f3mo generar consultas estructuradas b\u00fasquedas de tickets e informes personalizados.<\/li>\n \t<li>Una estimaci\u00f3n s\u00f3lida y realista sobre el alcance la duraci\u00f3n y los costes de tu proyecto de archivado.\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a26d4f new-para-1 SectionPara_2024 elementor-widget elementor-widget-text-editor\" data-id=\"6a26d4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tNuestras propuestas de proyecto se basan en <strong>precios cerrados y claramente definidos<\/strong> garantizando que nunca habr\u00e1 renegociaciones posteriores. Adem\u00e1s la <strong>calidad<\/strong> la <strong>fiabilidad<\/strong> y una <strong>excelente relaci\u00f3n entre coste y rendimiento<\/strong> son nuestra m\u00e1xima prioridad.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-500e49f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"500e49f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c7d6852\" data-id=\"c7d6852\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7b1f6e elementor-align-center new-theme_btn theme_btn theme_btn_2024 open-form-btn elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"e7b1f6e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Habla con un experto y solicita tu demo...<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-854aa54 elementor-widget elementor-widget-html\" data-id=\"854aa54\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\r\n\/* DARK OVERLAY BEHIND POPUP *\/\r\n.popup-overlay {\r\n  display: none;\r\n  position: fixed;\r\n  z-index: 9998; \/* lower than popup *\/\r\n  top: 0;\r\n  left: 0;\r\n  height: 100vh;\r\n  width: 100vw;\r\n  background: rgba(0, 0, 0, 0.5);\r\n}\r\n.elementor-field-group-field_9395867 .elementor-message-danger {\r\n  text-align: center !important;\r\n  display: block;\r\n}\r\n.custom-popup .elementor-field-type-text.elementor-field-group.elementor-column.elementor-field-group-Name.elementor-col-100.elementor-field-required {\r\n    width: 50%;\r\n}\r\n.custom-popup .elementor-heading-title.elementor-size-default {\r\n        line-height: 38px;\r\n        font-size: 36px;\r\n    }\r\n    .custom-popup .elementor-field-group.elementor-column.elementor-field-type-submit.elementor-col-100.e-form__buttons {\r\n    margin-bottom: 40px;\r\n}\r\n.custom-popup textarea {\r\n    height: 13rem;\r\n    padding: 1.5rem 1.8rem;\r\n}\r\n.custom-popup .elementor-field-subgroup {\r\n    display: grid;\r\n    justify-content: center;\r\n  \r\n}\r\n.custom-popup .elementor-field-type-recaptcha {\r\n    justify-content: center;\r\n}\r\n.custom-popup .elementor-field-type-email.elementor-field-group.elementor-column.elementor-field-group-email.elementor-col-100.elementor-field-required {\r\n    width: 50%;\r\n}\r\n\r\n\/* THE POPUP BOX *\/\r\n.custom-popup {\r\n  display: none;\r\n  position: fixed;\r\n  z-index: 9999; \/* must be higher than overlay *\/\r\n  top: 50%;\r\n  left: 50%;\r\n  transform: translate(-50%, -50%);\r\n  background: white;\r\n  padding: 50px 30px;\r\n  box-shadow: 0 0 30px rgba(0, 0, 0, 0.3);\r\n  border-radius: 0px;\r\n  max-width: 800px;\r\n  width: 90%;\r\n}\r\n\r\n\/* CLOSE BUTTON STYLE *\/\r\n.close-btn {\r\n  cursor: pointer;\r\n  font-size: 24px;\r\n  position: absolute;\r\ntop: -17px;\r\n    right: 0;\r\n  color: #333;\r\n  z-index: 10000; \/* higher than popup just in case *\/\r\n}\r\n.elementor-56298 .elementor-element.elementor-element-3952691 .elementor-icon-wrapper {\r\n    text-align: right;\r\n}\r\n.custom-popup .elementor-icon-wrapper {\r\n    text-align: right !important;\r\n}\r\n.custom-popup .elementor-message.elementor-message-success.elementor-message-svg {\r\n    color: #3eb658;\r\n    font-family: 'Graphik-Medium';\r\n    font-size: 18px !important;\r\n    text-align: center;\r\n    padding-top: 25px;\r\n}\r\n@media only screen and (max-width: 767px) {\r\n.custom-popup .elementor-heading-title.elementor-size-default {\r\n    line-height: 29px;\r\n    font-size: 24px;\r\n}\r\n.custom-popup .elementor-field-type-email.elementor-field-group.elementor-column.elementor-field-group-email.elementor-col-100.elementor-field-required {\r\n    width: 100%;\r\n}\r\n.custom-popup .elementor-field-type-text.elementor-field-group.elementor-column.elementor-field-group-Name.elementor-col-100.elementor-field-required {\r\n    width: 100%;\r\n}\r\n.custom-popup .elementor-field-group.elementor-column.elementor-field-type-submit.elementor-col-100.e-form__buttons {\r\n    margin-top: 20px;\r\n}\r\n.close-btn {\r\n    top: -35px;\r\n}\r\n}\r\n<\/style>\r\n\r\n\r\n<!-- Background overlay -->\r\n<div class=\"popup-overlay\"><\/div>\r\n\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function () {\r\n  const openBtn = document.querySelector('.open-form-btn');\r\n  const popup = document.querySelector('.custom-popup');\r\n  const overlay = document.querySelector('.popup-overlay');\r\n  const closeBtn = document.querySelector('.close-btn');\r\n\r\n  function openPopup() {\r\n    if (popup && overlay) {\r\n      popup.style.display = 'block';\r\n      overlay.style.display = 'block';\r\n    }\r\n  }\r\n\r\n  function closePopup() {\r\n    if (popup && overlay) {\r\n      popup.style.display = 'none';\r\n      overlay.style.display = 'none';\r\n    }\r\n  }\r\n\r\n  if (openBtn) openBtn.addEventListener('click', openPopup);\r\n  if (overlay) overlay.addEventListener('click', closePopup);\r\n  if (closeBtn) closeBtn.addEventListener('click', closePopup);\r\n\r\n  document.addEventListener('keydown', function (e) {\r\n    if (e.key === 'Escape') closePopup();\r\n  });\r\n});\r\n<\/script>\r\n<style>\r\n.thankyou-popup {\r\n  display: none;\r\n  position: fixed;\r\n  z-index: 9999;\r\n  top: 50%;\r\n  left: 50%;\r\n  transform: translate(-50%, -50%);\r\n  background: white;\r\n  padding: 40px;\r\n  box-shadow: 0 0 30px rgba(0, 0, 0, 0.3);\r\n  border-radius: 12px;\r\n  max-width: 500px;\r\n  width: 90%;\r\n  text-align: center;\r\n}\r\n<\/style>\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function () {\r\n  const observer = new MutationObserver(function (mutationsList) {\r\n    for (const mutation of mutationsList) {\r\n      if (mutation.type === \"childList\") {\r\n        const successMsg = document.querySelector(\".elementor-message-success\");\r\n        if (successMsg && successMsg.offsetParent !== null) {\r\n          \/\/ Hide form popup\r\n          const formPopup = document.querySelector(\".custom-popup\");\r\n          if (formPopup) formPopup.style.display = \"none\";\r\n\r\n          \/\/ Show overlay\r\n          const overlay = document.querySelector(\".popup-overlay\");\r\n          if (overlay) overlay.style.display = \"block\";\r\n\r\n          \/\/ Show thank you popup\r\n          const thankyouPopup = document.querySelector(\".thankyou-popup\");\r\n          if (thankyouPopup) thankyouPopup.style.display = \"block\";\r\n\r\n          \/\/ Auto-close after 5 seconds\r\n          setTimeout(() => {\r\n            if (overlay) overlay.style.display = \"none\";\r\n            if (thankyouPopup) thankyouPopup.style.display = \"none\";\r\n          }, 5000);\r\n        }\r\n      }\r\n    }\r\n  });\r\n\r\n  \/\/ Watch the form area\r\n  const formArea = document.querySelector(\".elementor-form\");\r\n  if (formArea) {\r\n    observer.observe(formArea, { childList: true, subtree: true });\r\n  }\r\n});\r\n<\/script>\r\n\r\n\r\n\r\n\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29f1273 get-in-touch-2024 get-in-touch-2024_100  elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"29f1273\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71af90d custom-popup\" data-id=\"71af90d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0315fcb close-btn elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0315fcb\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><path d=\"M24.3332 24.3346L1.6665 1.66797M24.3332 1.66797L1.6665 24.3346\" stroke=\"black\" stroke-width=\"2.83333\" stroke-linecap=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ed448 SectionTitle_2024 elementor-widget elementor-widget-heading\" data-id=\"35ed448\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><strong>Respuestas r\u00e1pidas a todas tus consultas<br><\/strong>  Asesoramiento personalizado y sin compromiso sobre el archivado de sistemas ITSM y plataformas de tickets<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92472f4 elementor-button-align-start support-form  elementor-widget elementor-widget-form\" data-id=\"92472f4\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact Form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"72325\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"92472f4\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email corporativo\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[Name]\" id=\"form-field-Name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre completo\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Fecha de preferencia o consulta espec\u00edfica\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_11381cc elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_11381cc]\" id=\"form-field-field_11381cc\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_11381cc\">S\u00ed deseo recibir novedades e informaci\u00f3n de inter\u00e9s de AvenDATA<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_9395867 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_9395867\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcSB6EsAAAAALt2qA4qP19NtpN9qHihWirj77FY\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"form-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar solicitud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de207c2 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"de207c2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-acd92c5\" data-id=\"acd92c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f56e630 padding0 thank_you  elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f56e630\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-71a7545 thankyou-popup\" data-id=\"71a7545\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a5b2b9 elementor-widget elementor-widget-heading\" data-id=\"4a5b2b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Muchas Gracias<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0af3666 elementor-widget elementor-widget-image\" data-id=\"0af3666\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"215\" src=\"https:\/\/avendata.com\/es\/wp-content\/uploads\/2025\/04\/tick.gif\" class=\"attachment-large size-large wp-image-54803\" alt=\"Confirmaci\u00f3n exitosa de solicitud\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8e4b1f elementor-widget elementor-widget-text-editor\" data-id=\"b8e4b1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAgradecemos su solicitud.<br \/>Nos pondremos en contacto lo antes posible.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La evoluci\u00f3n tecnol\u00f3gica exige archivar. 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El desaf\u00edo de los sistemas de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_elementor_data":"[{\"id\":\"e9f8a74\",\"elType\":\"section\",\"settings\":{\"background_background\":\"classic\",\"background_image\":{\"url\":\"\",\"id\":\"\",\"alt\":\"\",\"source\":\"library\"},\"background_position\":\"center right\",\"background_repeat\":\"no-repeat\",\"background_size\":\"initial\",\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"570ea42\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"3ece52c\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"305202b\"}],\"css_classes\":\"herobanner2024 new-bn product-sec hed1\",\"background_bg_width\":{\"unit\":\"%\",\"size\":50,\"sizes\":[]},\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"custom_css\":\".page-id-56298 .sap-section:first-child, .sap-section:nth-child(2) {\\r\\n    padding-bottom: 80px !important;\\r\\n}\\r\\n.page-id-56298 .sap-section:nth-child(2) {\\r\\n    padding-bottom: 80px !important;\\r\\n}\\r\\n.page-id-56298 .sap-section-main.sap-section-main-sap {\\r\\n    padding: 100px 0 !important;\\r\\n}\\r\\n@media only screen and (max-width: 767px) {\\r\\n    .SectionPara_2024 .elementor-widget-container {\\r\\n        font-size: 16px !important;\\r\\n        line-height: 24px;\\r\\n    }\\r\\n}\",\"animation\":\"none\"},\"elements\":[{\"id\":\"aed7a09\",\"elType\":\"column\",\"settings\":{\"_column_size\":100,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"2816677\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"bc75c10\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"7d78e9d\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"9eab65b\",\"elType\":\"section\",\"settings\":{\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"99a5c7e\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"1464455\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"f58f08f\"}],\"background_background\":\"classic\"},\"elements\":[{\"id\":\"b263bb0\",\"elType\":\"column\",\"settings\":{\"_column_size\":100,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"c4c1ba9\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"81c29da\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"948123a\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"eb01278\",\"elType\":\"widget\",\"settings\":{\"title\":\"<strong style=\\\"    font-family: 'Graphik-Black';\\\">La evoluci\\u00f3n tecnol\\u00f3gica exige archivar. Nosotros nos hacemos cargo de tu antiguo sistema de gesti\\u00f3n de tickets.<br><\\\/strong><span style=\\\"font-size: 45px;\\\"> \\nCon AvenDATA: Protege tus procesos de servicio y mant\\u00e9n su 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desaf\\u00edo de los sistemas <br> <\\\/strong>de gesti\\u00f3n de tickets obsoletos \",\"_css_classes\":\"SectionTitle_2024\",\"align_mobile\":\"center\",\"_margin\":{\"unit\":\"px\",\"top\":\"-6\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"_margin_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"f6807e8\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Muchas empresas se enfrentan a la necesidad de desconectar sistemas de tickets obsoletos o reemplazados como Jira SAP Solution Manager OTRS o ServiceNow durante migraciones a la nube consolidaciones de software o reestructuraciones de servicios tecnol\\u00f3gicos. Sin embargo no es posible apagarlos sin m\\u00e1s. 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Estas reducciones se reflejan especialmente en los gastos de licencias la operaci\\u00f3n de los sistemas el mantenimiento y la liberaci\\u00f3n de recursos en los departamentos de tecnolog\\u00eda.\",\"_css_classes\":\"SectionPara_2024\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"_padding_tablet\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"_padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"1c1690c\",\"elType\":\"widget\",\"settings\":{\"editor\":\"En la gran mayor\\u00eda de los casos el retorno de la inversi\\u00f3n se alcanza en menos de un a\\u00f1o. Esto es posible gracias al apagado definitivo de los sistemas obsoletos y a la consiguiente optimizaci\\u00f3n de cargas operativas en tu infraestructura tecnol\\u00f3gica.\",\"_css_classes\":\"SectionPara_2024\",\"_padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"_padding_tablet\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"_padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":true}],\"isInner\":false}],\"isInner\":false},{\"id\":\"9922361\",\"elType\":\"section\",\"settings\":{\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"b3e4238\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"fc44de1\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"f1c8c17\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"css_classes\":\"sap-section-main sap-section-main-sap\"},\"elements\":[{\"id\":\"b23fb94\",\"elType\":\"column\",\"settings\":{\"_column_size\":100,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"2c17423\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"0559fa3\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"431bdad\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"8ea7794\",\"elType\":\"section\",\"settings\":{\"structure\":\"20\",\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"3e284fe\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"40bd4b5\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"c506617\"}],\"padding\":{\"unit\":\"em\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"padding_tablet\":{\"unit\":\"em\",\"top\":\"\",\"right\":\"\",\"bottom\":\"\",\"left\":\"\",\"isLinked\":true},\"padding_mobile\":{\"unit\":\"em\",\"top\":\"\",\"right\":\"\",\"bottom\":\"\",\"left\":\"\",\"isLinked\":true},\"css_classes\":\"sap-section\"},\"elements\":[{\"id\":\"7b62888\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"e777243\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"a0fe147\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"9f7cabb\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"5d86a15\",\"elType\":\"widget\",\"settings\":{\"title\":\"<strong>Sistema de tickets: <br><\\\/strong>\\n<span style=\\\"font-size: 42px;\\\">An\\u00e1lisis del sistema<\\\/span>\",\"_css_classes\":\"new-title SectionTitle_2024 \",\"header_size\":\"h4\"},\"elements\":[],\"widgetType\":\"heading\"}],\"isInner\":true},{\"id\":\"6eedfc9\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"ec00ec7\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"517cd1a\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"31ec871\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"3dbdcc1\",\"elType\":\"widget\",\"settings\":{\"editor\":\"El primer paso en cualquier proyecto de archivado de un sistema de tickets es un an\\u00e1lisis estructurado de tu plataforma actual. Esta evaluaci\\u00f3n proporciona la base para realizar una estimaci\\u00f3n totalmente fiable de la duraci\\u00f3n del proyecto el volumen de datos y el esfuerzo de archivado independientemente de si utilizas Jira OTRS SAP Solution Manager ServiceNow o cualquier otra plataforma ITSM.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"70d5244\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Durante esta fase evaluamos meticulosamente tanto los aspectos t\\u00e9cnicos como los operativos incluyendo los siguientes puntos clave:\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"a1b2e3d\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<ul>\\n \\t<li>Las opciones de acceso a la plataforma o a la base de datos subyacente.<\\\/li>\\n \\t<li>La estructura el alcance y el volumen de datos de los tickets ya sean incidencias peticiones de servicio o cambios operativos.<\\\/li>\\n \\t<li>La relevancia y los requerimientos de conservaci\\u00f3n de la informaci\\u00f3n para garantizar el cumplimiento normativo ante la Agencia Tributaria.<\\\/li>\\n \\t<li>Los historiales completos los flujos de trabajo los archivos adjuntos y las dependencias de integraci\\u00f3n.<\\\/li>\\n<\\\/ul>\",\"_css_classes\":\"SectionPara_20241\",\"custom_css\":\".SectionPara_20241 .elementor-widget-container {\\r\\n    font-weight: 400;\\r\\n    font-style: normal;\\r\\n    font-size: 18px;\\r\\n    line-height: 27px;\\r\\n    font-family: Graphik-Regular;\\r\\n    color: #000;\\r\\n    letter-spacing: 0;\\r\\n}\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"ed96227\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Consolidamos todos los hallazgos de este an\\u00e1lisis en una propuesta vinculante con precio cerrado que incluye servicios claramente definidos y plazos calculados de forma realista. De este modo disfrutas de la m\\u00e1xima seguridad y transparencia para tu planificaci\\u00f3n estrat\\u00e9gica y la toma de decisiones incluso antes de iniciar el proyecto.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":true},{\"id\":\"ace861c\",\"elType\":\"section\",\"settings\":{\"structure\":\"20\",\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"3e284fe\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"40bd4b5\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"c506617\"}],\"padding\":{\"unit\":\"px\",\"top\":\"\",\"right\":\"\",\"bottom\":\"\",\"left\":\"\",\"isLinked\":false},\"css_classes\":\"sap-section sap-section02\",\"_title\":\"Inner Section\"},\"elements\":[{\"id\":\"df732f3\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"e777243\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"a0fe147\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"9f7cabb\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"d36a994\",\"elType\":\"widget\",\"settings\":{\"title\":\"<strong>Sistema de tickets: <br><\\\/strong>\\n<span style=\\\"font-size: 42px;\\\"> Archivado del proyecto<\\\/span>\",\"_css_classes\":\"new-title SectionTitle_2024 \",\"header_size\":\"h4\"},\"elements\":[],\"widgetType\":\"heading\"}],\"isInner\":true},{\"id\":\"2eb4504\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"ec00ec7\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"517cd1a\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"31ec871\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"2320cbb\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Tras el an\\u00e1lisis del sistema comienza el proyecto de archivado en s\\u00ed. Lo gestionamos de forma profesional con total transparencia documental y con el objetivo de liberar al m\\u00e1ximo la carga operativa de tu departamento de tecnolog\\u00eda.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"41e0569\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Durante nuestra reuni\\u00f3n inicial definimos de forma conjunta todos los requisitos organizativos y t\\u00e9cnicos. A partir de ese momento asumimos la mayor parte de las tareas operativas por ti:\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"7904843\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<ul>\\n \\t<li>Configuraci\\u00f3n del acceso a los datos o a la API.<\\\/li>\\n \\t<li>Exportaci\\u00f3n y migraci\\u00f3n de la informaci\\u00f3n relevante de los tickets incluyendo historiales comentarios y archivos adjuntos.<\\\/li>\\n \\t<li>Servicio opcional para la creaci\\u00f3n de informes o an\\u00e1lisis personalizados a partir de los tickets archivados.<\\\/li>\\n \\t<li>Documentaci\\u00f3n completa y con m\\u00e1xima inmutabilidad de cada paso del proceso.<\\\/li>\\n<\\\/ul>\",\"_css_classes\":\"SectionPara_20241\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"92f2cd5\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Nuestros gestores de proyectos expertos te acompa\\u00f1ar\\u00e1n durante toda la implementaci\\u00f3n garantizando canales de comunicaci\\u00f3n claros responsabilidades bien definidas y un consumo m\\u00ednimo de tus recursos internos.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"1a8ca1e\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Para concluir llevamos a cabo una fase estructurada de pruebas y validaci\\u00f3n. De este modo nos aseguramos de que todos los tickets han sido archivados de forma \\u00edntegra correcta y totalmente trazable garantizando su accesibilidad y plena validez legal en el futuro.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":true},{\"id\":\"58e001a\",\"elType\":\"section\",\"settings\":{\"structure\":\"20\",\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"3e284fe\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"40bd4b5\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"c506617\"}],\"padding\":{\"unit\":\"em\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"padding_tablet\":{\"unit\":\"em\",\"top\":\"\",\"right\":\"\",\"bottom\":\"\",\"left\":\"\",\"isLinked\":true},\"padding_mobile\":{\"unit\":\"em\",\"top\":\"\",\"right\":\"\",\"bottom\":\"\",\"left\":\"\",\"isLinked\":true},\"css_classes\":\"sap-section sap-section03\"},\"elements\":[{\"id\":\"a7cc6dc\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"e777243\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"a0fe147\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"9f7cabb\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"bae5ee8\",\"elType\":\"widget\",\"settings\":{\"title\":\"<strong>Sistema de tickets: <br><\\\/strong>\\n<span style=\\\"font-size: 42px;\\\"> Resultados del archivado<\\\/span>\",\"_css_classes\":\"new-title SectionTitle_2024 \",\"header_size\":\"h4\"},\"elements\":[],\"widgetType\":\"heading\"}],\"isInner\":true},{\"id\":\"a6009f7\",\"elType\":\"column\",\"settings\":{\"_column_size\":50,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"ec00ec7\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"517cd1a\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"31ec871\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"0e4faa2\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Al finalizar el proyecto todos los datos relevantes de tus tickets procedentes del sistema desconectado por ejemplo Jira OTRS SAP Solution Manager o ServiceNow quedar\\u00e1n integrados de forma completa y estructurada en nuestra soluci\\u00f3n de archivado ViewBox.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"d2b98ef\",\"elType\":\"widget\",\"settings\":{\"editor\":\"ViewBox es un potente sistema de b\\u00fasqueda web que permite a los usuarios autorizados acceder a los tickets de servicio historiales de estado comunicaciones y archivos adjuntos de forma r\\u00e1pida segura y con m\\u00e1xima inmutabilidad incluso a\\u00f1os despu\\u00e9s del apagado del entorno original.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"9aeb668\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Si lo solicitas podemos generar informes personalizados a partir de los tickets archivados sin requerir ning\\u00fan tipo de acceso al sistema inicial. Esto resulta vital para realizar an\\u00e1lisis operativos aportar pruebas jur\\u00eddicas o responder a requerimientos del RGPD y de la Agencia Tributaria.\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"12187eb\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Tras la correcta validaci\\u00f3n del entorno la plataforma antigua puede apagarse definitivamente. Como cierre del proyecto te entregamos una exhaustiva documentaci\\u00f3n t\\u00e9cnica y de procedimientos que detalla de forma clara y trazable cada paso ejecutado destacando especialmente los siguientes aspectos:\",\"_css_classes\":\"SectionPara_2024\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"0306931\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<ul>\\n \\t<li>El m\\u00e9todo y la estructura empleados para la migraci\\u00f3n de la informaci\\u00f3n<\\\/li>\\n \\t<li>El volumen total y la procedencia de los contenidos archivados<\\\/li>\\n \\t<li>Las distintas fases de prueba y aceptaci\\u00f3n llevadas a cabo<\\\/li>\\n<\\\/ul>\",\"_css_classes\":\"SectionPara_20241\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"b9eee24\",\"elType\":\"widget\",\"settings\":{\"editor\":\"Adem\\u00e1s registramos cada paso del proyecto desde la primera exportaci\\u00f3n hasta la validaci\\u00f3n final y la posible eliminaci\\u00f3n del sistema de origen en nuestra propia plataforma interna Jira para garantizar la m\\u00e1xima seguridad documental. 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\",\"content_width\":{\"unit\":\"px\",\"size\":650,\"sizes\":[]},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"height\":\"min-height\",\"custom_height\":{\"unit\":\"px\",\"size\":50,\"sizes\":[]},\"background_background\":\"classic\"},\"elements\":[{\"id\":\"71af90d\",\"elType\":\"column\",\"settings\":{\"_column_size\":100,\"_inline_size\":null,\"eae_slider_delay\":\"5000\",\"gradient_color_list\":[{\"eae_animated_gradient_color\":\"#00a6d8\",\"_id\":\"5bbe1ce\"},{\"eae_animated_gradient_color\":\"#b800c9\",\"_id\":\"b85f9fc\"},{\"eae_animated_gradient_color\":\"#e57600\",\"_id\":\"5cd4c17\"}],\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"custom_css\":\"@media (max-width: 767px){\\r\\n.font-form {\\r\\n    margin-top: 20px !important;\\r\\n}\\r\\n}\",\"css_classes\":\"custom-popup\"},\"elements\":[{\"id\":\"0315fcb\",\"elType\":\"widget\",\"settings\":{\"selected_icon\":{\"value\":{\"url\":\"https:\\\/\\\/avendata.com\\\/es\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Vector.svg\",\"id\":67764},\"library\":\"svg\"},\"size\":{\"unit\":\"px\",\"size\":25,\"sizes\":[]},\"_css_classes\":\"close-btn\"},\"elements\":[],\"widgetType\":\"icon\"},{\"id\":\"35ed448\",\"elType\":\"widget\",\"settings\":{\"title\":\"<strong>Respuestas r\\u00e1pidas a todas tus consultas<br><\\\/strong>  Asesoramiento personalizado y sin compromiso sobre el archivado de sistemas ITSM y plataformas de tickets\",\"_css_classes\":\"SectionTitle_2024\",\"align\":\"center\",\"header_size\":\"div\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"92472f4\",\"elType\":\"widget\",\"settings\":{\"form_name\":\"Contact Form\",\"form_fields\":[{\"custom_id\":\"email\",\"field_type\":\"email\",\"required\":\"true\",\"placeholder\":\"Email corporativo\",\"_id\":\"1cdb0b7\"},{\"_id\":\"1e3c6a3\",\"custom_id\":\"Name\",\"placeholder\":\"Nombre completo\",\"required\":\"true\"},{\"custom_id\":\"message\",\"field_type\":\"textarea\",\"placeholder\":\"Fecha de preferencia o consulta espec\\u00edfica\",\"_id\":\"5e5a894\"},{\"_id\":\"11381cc\",\"field_type\":\"acceptance\",\"acceptance_text\":\"S\\u00ed deseo recibir novedades e informaci\\u00f3n de inter\\u00e9s de AvenDATA\",\"custom_id\":\"field_11381cc\"},{\"_id\":\"9395867\",\"field_type\":\"recaptcha\",\"custom_id\":\"field_9395867\"}],\"step_next_label\":\"Next\",\"step_previous_label\":\"Previous\",\"button_text\":\"Enviar solicitud\",\"email_to\":\"supriya.dale@avendata-group.com,siraj.shaikh@avendata-group.com,e.boeminghaus@avendata.com\",\"email_subject\":\"Anfrage Archivierung von ITSM und Ticketsystemen\",\"email_content\":\"\\n<br>\\nEmail : [field id=\\\"email\\\"]\\n<br><br>\\n\\nName: [field id=\\\"Name\\\"]\\n<br><br>\\n\\nMessage: [field id=\\\"message\\\"]\\n<br><br>\\n\\nAcceptance: [field id=\\\"field_11381cc\\\"]\\n<br><br>\\n\\n[german_date_time]\",\"email_from\":\"sales@avendata-group.com\",\"email_from_name\":\"AvenData\",\"email_to_2\":\"[field id=\\\"email\\\"]\",\"email_subject_2\":\"Kontakt AvenDATA\",\"email_content_2\":\"<!DOCTYPE html PUBLIC \\\"-\\\/\\\/W3C\\\/\\\/DTD XHTML 1.0 Transitional\\\/\\\/EN\\\" \\\"http:\\\/\\\/www.w3.org\\\/TR\\\/xhtml1\\\/DTD\\\/xhtml1-transitional.dtd\\\">\\n<head>\\n  <meta http-equiv=\\\"Content-Type\\\" content=\\\"text\\\/html charset=UTF-8\\\" \\\/>\\n<\\\/head>\\n<body>\\n  <table style=\\\"font-family:Arial,Roboto,Helvetica,sans-serif;background-color:#E8E8E8;border-collapse:collapse;\\\" cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"100%\\\" align=\\\"center\\\">\\n    <tbody>\\n      <tr>\\n        <td width=\\\"100%\\\" valign=\\\"middle\\\" align=\\\"center\\\">\\n          <table style=\\\"font-family:Arial,Roboto,Helvetica,sans-serif;background-color:#E8E8E8;border-collapse:collapse;\\\" cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"600\\\" align=\\\"center\\\">\\n            <tbody>\\n              <tr>\\n                <td style=\\\"padding:60px;\\\" width=\\\"600\\\" valign=\\\"middle\\\" align=\\\"center\\\">\\n                  <table style=\\\"background-color:white;border-radius:10px;box-shadow:0px 3px 6px rgba(0,0,0,0.1);\\\" cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"550\\\" align=\\\"center\\\">\\n                    <tbody>\\n                      <tr>\\n                        <td height=\\\"112\\\" width=\\\"550\\\" valign=\\\"middle\\\" align=\\\"center\\\"><a data-auth=\\\"NotApplicable\\\" rel=\\\"noopener noreferrer\\\" href=\\\"https:\\\/\\\/avendata.com\\\/es\\\/\\\" target=\\\"_blank\\\"><img style=\\\"display:block;border-radius:10px;margin:0;padding:0;border-style:none;outline:none;\\\" alt=\\\"AvenDATA\\\" height=\\\"112\\\" width=\\\"550\\\" src=\\\"https:\\\/\\\/avendata.com\\\/es\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/mailer_logo.jpg\\\" data-imagetype=\\\"External\\\"><\\\/a> <\\\/td>\\n                      <\\\/tr>\\n                      <tr>\\n                        <td width=\\\"550\\\" valign=\\\"middle\\\" align=\\\"center\\\">\\n                          <table style=\\\"font-family:Arial,Roboto,Helvetica,sans-serif;border-collapse:collapse;background-image: url('https:\\\/\\\/avendata.com\\\/es\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/emailer-bg.png');background-size: cover;background-repeat: no-repeat;\\\" cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"550\\\" align=\\\"center\\\">\\n                            <tbody>\\n                              <tr>\\n                                <td width=\\\"550\\\" valign=\\\"middle\\\" align=\\\"center\\\">\\n                                  <table style=\\\"font-family:Arial,Roboto,Helvetica,sans-serif;border-collapse:collapse;\\\" cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"500\\\" align=\\\"center\\\">\\n                                    <tbody>\\n                                      <tr>\\n                                        <td style=\\\"height:40px;line-height:40px;\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\"><\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td bgcolor=\\\"#FFFFFF\\\" style=\\\"color:#111111; background-color:transparent; font-size:24px; font-family:Arial,Roboto,Helvetica,sans-serif; font-weight:normal; line-height:normal;\\\" width=\\\"470\\\" valign=\\\"top\\\" align=\\\"center\\\"><b>\\u00a1Muchas Gracias por su solicitud!<\\\/b><\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td style=\\\"height:30px;line-height:30px;\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\"><\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td height=\\\"108\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\"><img style=\\\"display:block;margin:0;padding:0;border-style:none;outline:none;\\\" alt=\\\"AvenDATA\\\" height=\\\"108\\\" width=\\\"110\\\" src=\\\"https:\\\/\\\/avendata.com\\\/es\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/tick-transparent-no-repeat.gif\\\" data-imagetype=\\\"External\\\"> <\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td style=\\\"height:30px;line-height:30px;\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\"><\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td align=\\\"center\\\">\\n                                          <table cellpadding=\\\"0\\\" cellspacing=\\\"0\\\" border=\\\"0\\\" width=\\\"300\\\" style=\\\"border-collapse:collapse;\\\">\\n                                            <tbody>\\n                                              <tr>\\n                                                <td bgcolor=\\\"#FFFFFF\\\" style=\\\"color:#111111; background-color:transparent; font-size:20px; font-family:Arial,Roboto,Helvetica,sans-serif; font-weight:normal; line-height:20px; text-align:center;\\\">\\n                                                  Hemos recibido su mensaje y Nos pondremos en contacto lo antes posible.\\n                                                <\\\/td>\\n                                              <\\\/tr>\\n                                            <\\\/tbody>\\n                                          <\\\/table>\\n                                        <\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td style=\\\"height:35px;line-height:35px;\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\">\\n                                          <hr style=\\\"\\n                                            border: 1px solid #CFD3D5;\\n                                            width: 250px;\\n                                            \\\">\\n                                        <\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td bgcolor=\\\"#FFFFFF\\\" style=\\\"color:#111111; background-color:transparent; font-size:18px; font-family:Arial,Roboto,Helvetica,sans-serif; line-height:normal;\\\" width=\\\"470\\\" valign=\\\"top\\\" align=\\\"center\\\">Retirar sistemas - Asegurar datos<\\\/td>\\n                                      <\\\/tr>\\n                                      <tr>\\n                                        <td style=\\\"height:15px;line-height:15px;\\\" width=\\\"470\\\" valign=\\\"middle\\\" align=\\\"center\\\"><\\\/td>\\n                                      <\\\/tr>\\n                                    <\\\/tbody>\\n                                  <\\\/table>\\n                                <\\\/td>\\n                              <\\\/tr>\\n                            <\\\/tbody>\\n                          <\\\/table>\\n                        <\\\/td>\\n                      <\\\/tr>\\n                      <tr>\\n                        <td style=\\\"color: white;font-size:16px;font-family:Arial,Roboto,Helvetica,sans-serif;border-top:1px solid #EEEEEE;line-height:normal;background-color: #76A23B;align-content: center;\\\" width=\\\"470\\\" valign=\\\"top\\\" align=\\\"center\\\" height=\\\"34\\\"><a style=\\\"color: white;text-decoration:none;\\\" data-auth=\\\"NotApplicable\\\" rel=\\\"noopener noreferrer\\\" href=\\\"https:\\\/\\\/avendata.com\\\/es\\\/\\\" target=\\\"_blank\\\">www.avendata.es<\\\/a> | \\u00a9 2025 AvenDATA<\\\/td>\\n                      <\\\/tr>\\n                    <\\\/tbody>\\n                  <\\\/table>\\n                <\\\/td>\\n              <\\\/tr>\\n            <\\\/tbody>\\n          <\\\/table>\\n        <\\\/td>\\n      <\\\/tr>\\n    <\\\/tbody>\\n  <\\\/table>\\n<\\\/body>\\n<\\\/html>\",\"email_from_2\":\"sales@avendata-group.com\",\"email_from_name_2\":\"AvenData\",\"email_reply_to_2\":\"sales@avendata-group.com\",\"mailchimp_fields_map\":[],\"drip_fields_map\":[],\"activecampaign_fields_map\":[],\"getresponse_fields_map\":[],\"convertkit_fields_map\":[],\"mailerlite_fields_map\":[],\"success_message\":\".\",\"error_message\":\"Su env\\u00edo ha fallado debido a un error. \",\"server_message\":\"Su env\\u00edo ha 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